Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank / PayPal account again.
Then contact the Account Issuing Authority, i.e PayPal / Bank etc. it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at daddygemstones1@gmail.com or info@daddygems.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for other item, send us an email at daddygemstones1@gmail.com or info@daddygems.com or contact us via Live Chat and send your item to: Office No. 12, First Floor, MC Building, Namak Mandi Chowk, Peshawar, KP, 25000, Pakistan
Returning Address and Costs
To return your product, you should mail your product to: Office No. 12, First Floor, MC Building, Namak Mandi Chowk, Peshawar, KP, 25000, Pakistan
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.